Roberts to serve as Navigant Credit Union’s Chief Digital and Operations Officer, with expanded responsibilities related to cybersecurity, data management and technological innovation.
SMITHFIELD, R.I. – (March 22, 2024) – Continuing its long-term strategic effort to stay at the forefront of today’s technologically focused economy, Navigant Credit Union has promoted Jon Roberts to the role of Executive Vice President / Chief Digital and Operations Officer.
In his new role, Roberts, who joined Navigant Credit Union in 2013 and most recently served as Senior Vice President / Chief Information Officer, will be responsible for providing strategic direction in addressing cybersecurity threats, data management and protection concerns, and other risks associated with digital operations. He will also direct operations and digital adoption optimization to ensure Navigant Credit Union is well-positioned to adapt to new digital trends such as Robotic Process Automation and Artificial Intelligence, and stay competitive in a rapidly evolving sector.
As a member of Navigant Credit Union’s senior executive team, Roberts will oversee several departments within the organization, including Information Technology, Digital Banking, Operations, Enterprise Architecture and Facilities.
“Throughout his nearly 20-year career operating at the intersection of the financial services and information technology industries, Jon has proven himself as both a versatile, knowledgeable expert and a passionate, well-respected leader,” said Navigant Credit Union President / CEO Kathy Orovitz. “His institutional knowledge and strategic vision will be invaluable as Navigant Credit Union continues to innovate and enhance the way we serve our members across Rhode Island. We congratulate Jon on his well-earned promotion.”
A resident of Glocester, Roberts is active in both the credit union industry and his hometown community of Blackstone Valley, volunteering his time on the board of directors for the New England Automated Clearing House Association (NEACH), the Stadium Theatre & Conservatory for the Performing Arts in Woonsocket, and the Blackstone River Valley Heritage Corridor.
About Navigant Credit Union
Based in Smithfield, R.I., Navigant Credit Union is the longest-operating member-owned credit union in Rhode Island. Since its founding in 1915, Navigant Credit Union has been dedicated to providing its members with unparalleled financial products and services, while working every day to improve the financial well-being of the families, businesses and communities it serves across Rhode Island. With more than $3.7 billion in assets, more than 145,000 members and 25 physical branch locations, Navigant Credit Union is the largest credit union in Rhode Island and among the state’s strongest and most trusted financial institutions.
Earning a five-star rating, Navigant Credit Union was listed as one of America’s best regional banks and credit unions by Newsweek in 2024. It is consistently ranked as one of Rhode Island’s Best Place to Work by Providence Business News and was rated the state’s top credit union and mortgage lender in 2022 and 2023 by the Providence Journal Readers’ Choice Awards.
