IBK (Interactive Banking Kiosk)

What is an IBK?

Imagine if Navigant Credit Union's branch team lived inside an ATM – that’s an IBK! The IBK provides all the services of an ATM but with the added benefit of real time, face-to-face conversation (video chat) with a digital service agent who can walk you through every step of your transaction or answer your questions.

What Can I Do at the IBK?

Almost anything you could do with a teller, including:

  • Video Chat
  • Deposit or Cash Checks
  • Transfer Funds
  • Withdraw Cash
  • Make Loan Payments
  • And more!

When Are IBK Digital Service Agents Available?

Monday - Friday: 8:00am - 5:00pm

Current Locations:

Cranston

Smithfield

Warwick (inside Kent Hospital)

North Providence

If you have any additional questions about IBKs, reach out to our Contact Center at 401-233-4700 and they'll be happy to assist you.