What is an IBK?
Imagine if Navigant Credit Union's branch team lived inside an ATM – that’s an IBK! The IBK provides all the services of an ATM but with the added benefit of real time, face-to-face conversation (video chat) with a digital service agent who can walk you through every step of your transaction or answer your questions.
What Can I Do at the IBK?
Almost anything you could do with a teller, including:
- Video Chat
- Deposit or Cash Checks
- Transfer Funds
- Withdraw Cash
- Make Loan Payments
- And more!
When Are IBK Digital Service Agents Available?
Monday - Friday: 8:00am - 5:00pm
Current Locations:
Warwick (inside Kent Hospital)
If you have any additional questions about IBKs, reach out to our Contact Center at 401-233-4700 and they'll be happy to assist you.